Bridging the Communication Gap

About the Book

I have deep seated and to some extent unconscious concern that I had harbored for some twenty-five years and would continue to research for the next twenty-five years. How could one person be so much more valuable to an organization than another? And more pointedly, how could I become that person? The mystery lay before me. My quest became to solve the mystery of what constitutes individual financial value or worth to an organization and to discern how this dynamic or trait is transferred to personal relationships. If in fact this trait is transferable to personal relationships, it becomes priceless. This book reflects the journey experienced in solving the mystery. Enjoy the journey. Enjoy the future.

About the Author

Dr. James J. Haviland is the former Senior Consultant for Corporate Visions, Inc., of Lake Tahoe, specializing in the creation, delivery and management of corporate messages. He is a former college president, corporate and foundation Chief Executive Office and independent business owner. Jim’s doctorate from Western Michigan University, MBA from the University of St. Thomas in Minnesota, and certification from Harvard University Institute for the Management of Lifelong Education provide the educational framework for his recognition as an expert in the field of communication. Jim Haviland’s pioneering work in the dynamics of organizational communication is widely recognized. He received the International Platform Association speakers’ competition award as a result of his research and presentation of his findings. He is the author of “This Book Is No Joe: The Critical Role of Humor in Communication”.