Who Wins Conflict?

The Creative Alternative To Fight or Flight

by John Ullmen, Ph.D.; Glenn Rupert, M



Book Details

Language : English
Publication Date : 11/05/2009

Format : Hardcover
Dimensions : 6x9
Page Count : 191
ISBN : 9781441517357
Format : Softcover
Dimensions : 6x9
Page Count : 191
ISBN : 9781441517340

About the Book

Who Wins Conflict? The Creative Alternative to Fight or Flight is a leadership fable about how to manage conflict effectively when the stakes are high — even with the most “difficult” people and in the most challenging situations.

The story opens with a conflict to which we can all relate, a disagreement between rivals that quickly escalates into a serious altercation. But when one of the rivals begins training for the scheduled fight, he receives coaching from a mentor that is useful in ways he does not foresee. Through what he learns, he might be able to steer a high-risk conflict toward unexpectedly better results.

The lessons and action steps from this book apply whenever it is important for you to turn conflict into better outcomes in work and life.

About the Author

John Ullmen, Ph.D., an internationally acclaimed executive coach, has taught executives and managers from around the world in a variety of settings, including the UCLA Anderson School of Management. His book Don’t Kill the Bosses co-authored with Sam Culbert is in print in several languages. His education includes degrees from the U.S. Air Force Academy, Harvard University, and UCLA. Glenn Rupert, M.S. provides coaching for senior-level executives in a number of different industries, including nonprofits and academia as well as Fortune 500 companies. He has ten years of experience in corporate human resources positions, and he serves as adjunct faculty at Duke University. He holds psychology degrees from Radford University and Lenoir-Rhyne College.