Customer Service New Rules

Name: Customer Service New Rules
Price: £12.95 GBP
Author: Sophia Brooks
ISBN: 9781441508898

Increase Your Profits by Providing Exceptional Customer Service with New Platinum Rules

by Sophia Brooks

Formats

Softcover

£12.95

Hardcover

£19.95

Softcover

£12.95

Book Details

Language : English

Publication Date : 27/04/2009

Format : Softcover

Dimensions : 6x9

Page Count : 60

ISBN : 9781441508898

Format : Hardcover

Dimensions : 6x9

Page Count : 60

ISBN : 9781441508904

Sophia pointed out strategies someone new to customer service might not have considered. Instead of saying NO, suggesting a different option you do have available. Making it clear to the employer they have to be part of this all along. I enjoyed this book and it should be read by everyone that works in customer service or supervises someone that does.

Suzanne Clark

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