Guides to Scheme Managers' Operations

About the Book

Every organisations - housing related - have strategic Equalities and Visions for their Tenants- to -be and also for themselves; to guide them more positively. No individuals or groups should be at a disadvantage by reason of ethnicity, gender, sexual orientation, age, employment status and religious beliefs. When a tenant moves into a sheltered housing scheme, a welcoming pack is given by the housing organisation. In this pack, all important and immediate valuable information including telephone numbers relating to things such as repairs are enclosed for the tenant’s convenience. A Mission statement is a statement of purpose laid down by that organisation The aim of every organisation is about giving the best services and the best values that can be offered to their customers. Some organisations improve their services and will do everything within their know how with greater or less positive results. It is a good thing and also advisable to make comparisons of the various services being advertised before going for the long term best service. Always look at the offers that is being given All organisations would like to offer the best whether it is government or private. Each one has its aim in the form of Mission Statement.

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