Manual for Nursing Communication Observation Tool (NCOT)

About the Book

The purpose of this tool, the Nursing Communication Observation Tool (NCOT), is to assist you as an observer in collecting and analyzing data about interpersonal communications. It is patterned after the work of Robert Freed Bales of the Center for the Behavioral Sciences at Harvard University and designed for observing any interpersonal communication occurring in nursing practice contexts in which you, as a nurse, interact with your clients, peers, leaders, and colleagues of nursing and other health care professions.

About the Author

Author’s Biography” Bonnie Weaver Battey, Ph.D., R.N., completed her undergraduate work at Valparaiso University and Wagner College, receiving a BS degree in Nursing, a MSN in Nursing Education from Vanderbilt University, and a Ph.D. from the University of Kansas, Lawrence, majoring in Speech Communication and Human Relations. Dr. Battey has served as faculty and administrator of associate degree, baccalaureate, and master’s programs in nursing. She initiated an ADN and a BSN program in nursing, and served as an accreditation visitor over 25 years for undergraduate and graduate levels of nursing programs. Dr. Battey has authored numerous articles, chapters, several books and authored four computer instruction programs for distance education. as well as given numerous presentations at professional and lay conferences on a variety of issues in nursing and research. She has served on committees for state boards of nursing and nursing associations, as well as a volunteer Parish Nurse and lay chaplain. She is a member of Sigma Theta Tau International, the American Holistic Nurses’ Association, and the Society for Spirituality, Theology and Health.