MASTER OF SERVICE

About the Book

MASTER OF SERVICE Extraordinary results in your life, work, your business. Find out the missing answers. This is the book to read right now. *Become the trademark for your type of business, the trademark in your town, the “In Demand” person. *Make your customers life better, faster. *People will give you business because you will deliver superior quality of services . *Doing business with you will mean “Worry Free” for your clients. *Learn how to remove quickly the hassle from their life. *You don’t want the customer just once, you want the business for life. Lacasse has been the spark of the service industry for more than 20 years. Thousand of customers rave about the results created for them. In his book he shares his surefire ways to get results.

About the Author

Norman Lacasse did spend more than 20 years in the hospitality industry. Working with Fortune 500 companies, national football teams, political leaders, meeting and wedding planners and celebrities. Norman received the “Courtesy Award” in 1995 from the Greater Fort Lauderdale Convention and Visitor’s Bureau, in recognition of outstanding service to Broward County visitors. Lacasse lives in Florida.