Manage your Business Contacts Easily with EasyDirector

About the Book

The management of relationships with contacts, friends, business partners, customers, suppliers, vendors, and employees is generally taking for granted by small to medium size business. Large businesses that recognize the importance of structured management of contact relationships, knowing that the success of any business is driven by contacts, invest millions of dollars, euro or pounds in expensive customer and contact relationship management business process that are driven by software like Oracle® Siebel, Salesforce® and Microsoft® Dynamics CRM.

About the Author

O. A. Amao, BEng (Hons), MEng (Hons), MIEE, PMP, from Coventry University, UK, is a principal consultant with big five consulting companies. He consulted for several Fortune 1000 clients worldwide including American Management Systems, UK; Capgemini; Ernst & Young, USA; Convergys, USA; Brown & Sharpe, UK; and British Gas, and now with AITechConsulting Ltd. His experience includes business, engineering, and IT consultation for major corporations in countries including Great Britain, France, Spain, Germany, Switzerland, Saudi Arabia, and the USA. His experience in project and program management included project management of multidisciplinary large-scale billing and operation support systems for telecom, transportation, retail, financial, and manufacturing industries.